Conflict Resolution - 934 Words

Erica was night supervisor in ABC company. Her job is to assign the staff and make sure that all blood units are process for the respective components without loss of any product. One night she started her shift with so much of pending work. She deligated the night staff their task so as to get the maximum work done. She then started her own routine work. Ater sometime she noticed that staff were talking to each other and not paying attention to the work. As it was busy night and she had a lot to finish ,she came on the floor and asked the staff to go back to workstation. Her tone and approach was very wrong. She was aggressive and bossing to them as she is supervisor. The staff did not like her approach but they did not agrue†¦show more content†¦Leader should serve as role model for the followers.In above case the supervisor should have been assertive not aggressive. The job is to saty cool and calm. This would help her avoid insult and demeaning the the staffs. The Manager handled the issue un-professtional maner,especially the position and rank he holda. He used dysfuctional approach with team members.His reaction was based on the information given to him by supervisor.In order to be a fair he shouls have analyzed the situation. Managers take a great step in mangaing the conflict regardless of the intensity of argument. Two of the main objective of manager are effeciency and effectivness,This are a realistict goal for a manger to atten when the conflict resolution skills are properly mainfested. The work place is one of most common place for the conflicts, Considering the work situation, employee establish a kind of realtionship among each other that keeps a diplomatoc approach but usally does not go beyond personal level, Employee have to socialize with their coworkers because people in workplace work collaboratively. Everone works and take efforts to achieve a common goal for the bebifit of organization. It is always necessary to keep hormony in the workplace and avoid conflict. In conclusion, being a proactive ia an important first step in conflict manegemant. One way to remain in charge of conflict situation is by practising 3Rs i.e. ResponsibilitiesShow MoreRelated Conflict Resolution Essay1288 Words   |  6 Pages Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important. Trying to prevent the conflict is not always the best way to manage conflict when working within a team setting. Understanding conflict, what causes it, and how to resolve conflict effectivelyRead MoreConflict Resolution : Conflicts Resolution988 Words   |  4 PagesWhen it comes to conflict resolution there are several ways to handle this. There’ve been several times that I’ve had to deal with conflict resolution. Conflict resolution also has several tips that you can learn to be able to handle a conflict. A conflict resolution can be handled in a positive way or a negativ e way. What is conflict resolution? In Community Tool Box it states â€Å"Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. The disagreementRead More Conflict Resolution Essay614 Words   |  3 Pages Conflict Resolution nbsp;nbsp;nbsp;nbsp;nbsp;What does conflict resolution mean to me? Conflict resolution is when an impartial or neutral person puts a plan into action to resolve and settle issues within an organization or a team. In the business world today a great amount of focus is being placed on employees working as team unit to increase new ideas, distribute more job responsibilities among a larger group, and most important create a unified front and camaraderie. Along with advantagesRead More Conflict Resolution Essay1017 Words   |  5 Pagesprofessional to personal, they are all prone to encountering some form of conflict. John Dewey has designed a problem solving sequence with 6 (six) steps, listed and explained below, to facilitate resolution of these conflicts. nbsp;nbsp;nbsp;nbsp;nbsp;Since the way one deals with conflict within the relationship will affect how the relationship progresses, it is vital that one posse all the necessary skills to resolve conflict in a way that brings satisfaction to everyone involved. Dewey’s stepsRead MoreThe Family Mediation And Conflict Resolution Process4320 Words   |  18 Pagesmediation and conflict resolution process and techniques. The student endeavored on an educational journey to study mediation within the context of families as a means of resolving conflicts without resort to adversarial means such as litigation. 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Conflict is inevitable as humans interact, because not everyone shares the same beliefs, values, opinions, levelRead MoreInterpersonal Communication And Conflict Resolution1439 Words   |  6 Pagesresearch resources that helped me understand my interpersonal communication topic, Conflict Management, and how theories, relevant skills and strategies can play a big role throughout the resolution and frequency of conflict among my peers. Personality Types and Development of Adolescents’ Conflict with Friends This study aimed to examine the developmental pattern of adolescents’ conflict frequency and conflict resolution with their best friends, and differences in these developmental changes betweenRead MoreConflict Resolution1281 Words   |  6 PagesIntroduction Everyone faces conflict in their lives on a daily basis. It is an accepted and expected part of life. Conflict is not a problem in itself - it is what we do with it that counts. You cant avoid conflict in your life, at home, at work, and even at play. Wherever people interact, there is a potential for conflict. That is not bad news because good things can arise, and relationships can improve through conflict, provided conflict is managed with thought and attention. The bad newsRead MoreThird Party Conflict Resolution2113 Words   |  9 PagesThird Party Conflict Resolution MGT/445 Organizational Negotiations March 11, 2013 | | | | Third Party Conflict Resolution Read MoreConflict Resolution2221 Words   |  9 Pages| | |Lesson 3 | |Win-Win Conflict Resolution | |Introduction | |In Lesson 3 you will learn another communication skill that in conjunction with Empathic Listening and